Case Management Hub vs TherapyNotes: Which Is Best for Psychologists, Psychiatrists, and Therapy Practices in 2025-2026?
Compare Case Management Hub and TherapyNotes for psychologists, psychiatrists, and therapy practices. Features, pricing, pros, and cons to help you choose the best software.
Introduction – Case Management Hub or TherapyNotes?
For psychologists, psychiatrists, and therapy practices, the right case management software must combine HIPAA-compliant security, efficient clinical workflows, and reliable documentation tools.
Two widely recognized options are Case Management Hub and TherapyNotes. While both offer secure, cloud-based solutions, their target audiences and feature sets differ significantly. This article breaks down their strengths, limitations, and ideal use cases so you can make the best decision in 2025-2026.
Platform Overviews – Case Management Hub vs TherapyNotes
Case Management Hub
Case Management Hub is designed for broad human services and healthcare use, including therapy practices, nonprofits, community mental health, and multi-program organizations. It excels at customizable workflows, outcome tracking, and advanced compliance reporting, making it ideal for practices that also need to meet funder requirements or manage multiple service areas.
TherapyNotes
TherapyNotes is a specialized practice management platform built specifically for mental health professionals. It offers customizable mental health note templates, scheduling, billing, and built-in telehealth, making it a top choice for psychologists, psychiatrists, and counselors who work primarily in private practice settings.
Case Management Hub vs TherapyNotes: Comparison Table
| Feature | Case Management Hub | TherapyNotes |
|---|---|---|
| HIPAA Compliance | ✅ Yes | ✅ Yes |
| Customizable Workflows | ✅ Yes | ❌ Limited to therapy workflows |
| Target Audience | Human services, therapy, nonprofits, healthcare | Mental health professionals |
| Reporting Tools | Advanced, funder-ready | Basic practice management reports |
| Outcome Tracking | ✅ Yes | ❌ Limited |
| Integrations | Multiple (CRM, billing, scheduling) | Limited to practice tools |
| Mobile Access | ✅ Yes | ✅ Yes |
| Telehealth | Optional integration | Built-in HIPAA-compliant telehealth |
| Pricing Model | Subscription-based, scalable | Subscription-based, per provider |
Feature-by-Feature Comparison – Case Management Hub vs TherapyNotes
1. Security & Compliance
Both platforms meet HIPAA standards. Case Management Hub offers audit trails, role-based access, and customizable permissions, making it well-suited for larger organizations and multi-service agencies.
2. Workflow Flexibility
Case Management Hub supports customized workflows and forms to fit therapy, social services, and other human service areas. TherapyNotes is optimized for therapy-specific workflows, which is excellent for solo or small group practices but less adaptable for organizations offering broader services.
3. Reporting & Analytics
Case Management Hub includes grant-ready reporting, outcome dashboards, and compliance metrics for funders and government agencies. TherapyNotes focuses on clinical documentation and billing reports for mental health providers.
4. Telehealth Capabilities
TherapyNotes includes built-in HIPAA-compliant telehealth with no additional integration required. Case Management Hub is implementing built-in HIPAA-compliant telehealth with robust features, offering flexibility.
5. Target Audience Fit
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Case Management Hub – Best for therapy providers within larger organizations, nonprofits, or multi-program agencies needing robust reporting.
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TherapyNotes – Best for private practices that need specialized mental health features with minimal setup.
Pros and Cons – Case Management Hub or TherapyNotes?
Case Management Hub Pros:
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Works across therapy, human services, and healthcare sectors
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Advanced reporting and outcome tracking for compliance
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Customizable workflows and forms
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HIPAA-compliant with advanced security
Case Management Hub Cons:
- More complex than small solo practices that only have 1–2 clients may need, but ideal for practices with more than 2 clients who can benefit from its simplified yet powerful tools
TherapyNotes Pros:
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Built for mental health professionals
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Built-in telehealth and easy scheduling
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Clinical documentation templates tailored to therapy
TherapyNotes Cons:
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Limited customization outside of therapy workflows
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No advanced outcome tracking for multi-program reporting
Which Should You Choose?
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Choose Case Management Hub if you’re a therapy provider within a multi-service organization or you need a platform that supports advanced reporting, outcome tracking, and multiple service lines.
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Choose TherapyNotes if you’re a solo or small group mental health practice wanting an easy-to-use, therapy-focused tool with built-in telehealth.
Final Verdict – vs TherapyNotes or Case Management Hub
TherapyNotes is an excellent choice for private therapy practices that want simple, specialized tools for scheduling, billing, and telehealth.
Case Management Hub, however, is the better fit for organizations that require a scalable, customizable platform with broad human service capabilities and funder-ready compliance reporting, making it one of the best all-in-one case management software solutions for mental health professionals in 2025-2026.
Call to Action
Best All-in-One Case Management Software Tool